Analytics for deeper practice insights.
Become more efficient, boost your bottom line and find new ways to create great experiences for your customers.
Wainright & Wassel, DDS
Everything you need for effective staff and patient communication
Call Intelligence
Analyze call recordings, detect the sentiment of patients, and identify patient needs and potential revenue opportunities—all with AI.
- Analyzes and transcribes calls with summaries
- Flags if an appointment was requested
- Identifies missed scheduling opportunities
- Classifies calls by type and appointment category
- Highlights follow-up tasks
- Offers insights into customer sentiment and service quality
Phone Analytics
Get key office insights to make more effective choices.
- Total calls
- Total placed calls
- Total missed/answered calls
- Inbound call tracking
- Call volume
- Call source (current customer or not)
Practice Analytics
Practice Analytics gives you easy access to crucial information about your practice including:
- Patient conversion rates
- Treatment plan acceptance rates
- Learn about top office metrics
- Downloadable reports
- Cancellations
- Average time between treatments
- Contact customers easily through the app
- Location and time period filters
Message Analytics
Use messaging insights to craft more effective emails and know when to send them.
- See how often customers are responding to your messages.
- See when messages are most frequently received.
- View what type of messages are being sent.
- Know how many patients or non-patients are messaging your office.
- Download reports for easy viewing.
- Filter messages by location and time period.
Review Analytics
Track your reputation based on your Google and Facebook business accounts with data like:
- Total number of reviews over time
- Your replies to reviews
- The average time it takes your office to reply to reviews
- Your average rating on Google and Facebook
- Total review invitations sent over time
- A detailed Google chart of star ratings
Auto Recall Analytics
Easily identify how patients have responded to your messages or email recall reminder or identify outdated contact information. Within these report, you can see:
- Patients who received the message but did not schedule an appointment
- Patients who did not receive the message due to outdated contact information
- Patients who scheduled an appointment after receiving the message
Analytics are just the beginning
Discover how the Weave platform can help you grow your business like never before.
PRACTICE ANALYTICS
Helping you in every phase of your practice journey.
Weave Practice Analytics gives you powerful insights to help you make smarter decisions, connect better with patients, provide more amazing experiences and grow your practice.
Improve patient retention
Weave Practice Analytics tracks patient visits and identifies those who haven’t yet scheduled their next appointment, while providing easy ways to act on these insights and get them scheduled.
Learn MoreHear from the real people that use Weave to create better experiences every day.
Weave analytics is yet another key component that you can use with the Weave app. With using analytics, your case acceptance and office efficiency will be greatly improved. With this comes higher profitability. Do you want to know where improvements can be made in your office? You can because Weave analytics can compare your Practice to your Peers.
Debbie Evans
Practice Administrator, VP, Wainright Wassel DDS
Things that I love about Weave’s call analytics is the way they sort data. You can see—all color-coded calls that come in from patients, non-patients, answered calls, missed calls, and even the volume of calls throughout the day. This data became incredibly insightful and easy to see the discrepancies of when patients were calling vs. when we were missing calls and opportunities.
Sam Bukari
DMD, MSD, Pittsburgh Dental Implants and Periodontics
