Learning Outcomes:
- Enhance Communication Skills: Develop techniques for clear and impactful messaging to improve interactions with staff and patients.
- Boost Team Engagement: Learn methods to engage and motivate your team through effective communication strategies.
- Resolve Conflicts: Acquire skills for addressing and resolving conflicts constructively in a healthcare setting.
- Improve Patient Relations: Implement communication practices that enhance patient satisfaction and foster stronger relationships.
- Lead with Confidence: Gain insights into leading with confidence and authority by mastering your communication style.
Dr. Chad Fleming graduated from Northeastern State University Oklahoma College of Optometry in 2002. Upon graduating he went into private practice and is now CEO of a 9 doctor 5-location practice, Wichita Optometry, in Wichita, KS. Along with practicing optometry, Dr. Fleming has worked as a consultant for Rev360, illuma, Weave, JJVC, iMatrix, SolutionReach, AOAExcel, and he is the founder of OptometryCEO and Partners In Profit. He has been featured in numerous professional journals and The Wall Street Journal. When Dr. Fleming is not involved in optometry he spends time with his wife of 25 years and their 3 children.
Chad Fleming, O.D.