Two-Way Patient Texting Software
Transform Your Patient Communication
Simplify and enhance your patient interactions with our comprehensive two-way patient texting software, Weave Texting, designed for healthcare practices to engage, inform, and respond to patients efficiently and personally.
Message Patients The Way They Prefer
9 out of 10 customers prefer text messaging, and texts have a 98% open rate. Gone are the days of unanswered calls, phone tag, and mailers; two-way patient texting offers a seamless, efficient way to connect with patients the way they’re most comfortable with.
Two-Way Texting From Office Number: Maintain professionalism and patient engagement by texting patients directly from your office number. No more confusion over unrecognized numbers; just straightforward, personal communication that keeps your practice’s identity at the forefront.
Text Connect: Extend the reach of your practice beyond office hours. Our Text Connect feature ensures you never miss an opportunity to engage with patients, providing a convenient way for them to text your office number anytime, anywhere.
Mobile App: Take your office communications on the go with our mobile app. Text patients, check schedules, and manage appointments from your phone, ensuring you’re always connected, no matter where you are.
Save Time with Automated Texts
In today’s fast-paced healthcare environment, efficiency is key. With Weave Texting, your practice can streamline common patient interactions and reduce manual text messaging, allowing your staff to focus on delivering exceptional patient care elsewhere.
Missed Call Text: Never let a missed call be a missed opportunity. Automatically send a text message to patients when you can’t answer the phone, maintaining a line of communication and demonstrating attentiveness.
Automated Appointment Reminders: Reduce no-shows and save time with customized text message appointment reminders. Set them up once, and let automation handle the rest, personalizing each reminder for the specific details for each patient.
Bulk Texting: Efficiently reach out to hundreds of patients with just a few clicks. Whether it’s for recall, announcements, or health tips, bulk texting offers a direct line to your patients.
Retain Patients, Drive Revenue Growth
Keep your practice top-of-mind by automatically reaching out to patients you haven’t seen in a while. Our software eliminates the need for manual calls or postcards, streamlining re-engagement efforts and helping to grow your practice’s revenue.
Text to Pay: Accelerate your billing cycle and simplify payments with Text to Pay. Send payment requests via text, making it easier for patients to settle their bills promptly and securely.
Additional Features Built for Healthcare Offices
Weave is more than just a patient texting software; it's a comprehensive solution tailored to meet the unique needs of medical practices. Attract more patients, keep them engaged, and better retain them with Weave.
Call Pop
See if a patient is on the schedule, when they are scheduled, if their family members are scheduled, overdue balances, and more - right when they call in.
Missed Call Text
Set up automatic custom text replies in case you miss a call.
Digital Forms
Upload and create digital forms for your patients, making their lives easier and reducing the amount you spend on paper.
Appointment Reminders
Remind your patients of upcoming appointments automatically, so you don’t miss out on revenue and they don’t miss out on crucial cleanings.
Recall Reminders
Help your patients stay on a schedule that promotes consistent dental health with automatic recall reminders.
Team Chat
Save up to 20 hours per week confirming appointments by letting your patients confirm with just a text.
Payments
Give your patients the option to pay in-person via terminal, remotely by text, or with a card on file - so you never miss out on getting paid.
Payments
Give your patients the option to pay in-person via terminal, remotely by text, or with a card on file - so you never miss out on getting paid.
Two-way Texting
Start text conversations with patients that are too busy to answer phone calls. If clients can’t reach your front desk, they’ll automatically receive a missed call text from your office number.
Online Review Management
Make sure your practice gets the love it deserves with automatic and/or manual review requests after each appointment.
Online Scheduling
Keep your schedule full with quick fill lists and manual scheduling, all in one place (you guessed it - Weave.)
Mobile App
View your schedule, request reviews, solicit payments, manage office hours and voicemail, message teammates, and more - all from your mobile device.
Call Analytics
See all your call data including call volume, calls placed, missed calls, and call tracking in one place.
Testimonials
With the ability to do much more on one unified platform, more small businesses and healthcare practices are switching to Weave.
[With Weave] our patients communicate with us much more effectively. Prior to Weave, our reminder system was often incorrect (for patients with multiple procedures, our previous technology would send one reminder for the LAST service, meaning patients often showed up after missing most of their appointment.) Weave sends one reminder for the FIRST service, and patients can confirm or cancel directly with Weave. Our scheduling has never been more accurate and manageable.
Cody Spelman
Accounts Manager, Shephard Chiropractic Clinicon G2
Prior to Weave we did not have the schedule confirmation capability that Weave uses. Our daily patient volume makes calling for each patient appointment confirmation nearly impossible. It is so nice to look at the Weave schedule and quickly see if patients have confirmed – especially if they are late to the appointment right before lunch or the end of the day. We have a better chance of knowing if they will be coming (even if they are late) based on their confirmation status.
Audrey Flakoll
Office Manager, Ashcraft Orthodonticson G2
Weave helps us communicate with our patients through text and our patients LOVE it. They can text us and get a quicker response rather that calling and leaving a message and waiting for a call back. If it is after hours, patients can message us while they are thinking about it rather than waiting until the morning and having to call. We are able to see those texts when we arrive and respond before we even open.
Leah Maaieh
Office Manager, Beaches Facial Plastic & Nasal Surgery Center
Discover how the Weave platform can help you grow your business like never before.