Reminders that bring in more on-time appointments.

Free up your time with our automatic appointment reminders. Weave automatically sends customized text message or email reminders at any time, any date and personalizes each reminder for your customer.

Customize by:

• Appointment date and time
• Type of appointment
• Customer name
• Day of the week you want sent
• Days or minutes ahead of appointment

Create any customer experience you want so your customers always feel like VIPs.

Weave’s two-way text lets you instantly communicate with customers in a way that is quick and convenient for both parties.

No more “enter Y for yes, N for no”. Making your messages natural elicits natural responses so your customers can respond anyway they want with <1/>. Weave’s sentiment analysis technology can interpret your customers’ text responses as a confirmation or need to reschedule.

For example, if your customer responds “Sure” or “You bet” or “I can make it” Weave recognizes this as an affirmative response and automatically confirms the appointment in your system. Even the ‘thumbs up’ or ‘okay’ emojis! If your customers respond with “I need to reschedule” or even “I’ll be out of town” Weave automatically detects a negative response and notifies your office that action is required.

Want to easily fill gaps or cancellations in your schedule? Simply add customers to your Quick Fill list and send personalized messages to that group whenever you have a last-minute opening.

And reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.

Haven’t seen a customer in a while? Reminders aren’t only for scheduled appointments. Automatically send messages to customers you haven’t seen in a while – no more manual calls or postcards.