The Dirty Truth Behind Customer Trust: Building it is Hard Work
Mike Rowe // Jenelle Nappi
With vast experience across hundreds of different jobs and interactions with thousands of business owners, Mike Rowe has learned a thing or two. Find out what he has to say about building customer trust and the importance of quality conversations in this moderated conversation.
You'll learn:
- The tricks for starting a quality conversation with anyone
- The keys to building customer trust
- How to overcome unique challenges in trade and service businesses
